![]() If you need any further help around storage or updates, you can visit your operating system’s website for more detailed information. To check your device storage you can follow the steps below:įor Apple: Go to Settings > General > Storageįor Android: Open your device's settings app, tap storage, tap a category You can then choose to remove those files or apps if you need more space. When updating apps you can clear and create space on your device by looking at what's using your storage such as music, photos and apps. ![]() Below is some guidance on how to best manage your device storage. When an update becomes available, it temporarily uses more storage to update to the new version. If you have limited storage on your device you may not be able to update the app. How to best manage storage on your device Then turn on App Updatesįor Android: Access play store, open the menu in top left corner, go to settings, choose option for Auto-update-appĮven if you have automatic updates switched off, you will still receive notifications from the App or Play Store each time an update for one of your apps is released. See this page for instructions on updating to the latest iOS version. Here is how to switch on automatic updates:įor Apple: On your iPhone, iPad, or iPod touch, go to Settings > iTunes & App Store. First you should make sure you are running the latest iPad, iPhone or iPod Touch firmware. You don’t need to delete and reinstall the app to receive the updated version. The benefit of this is that you are always on the latest version without you having to do anything. To update the app as soon as new features become available, your device has an option to ‘allow automatic updates’. Help and support when updating the mobile app
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